FAQs

Do you offer Gluten Free Goods?

Yes! We do offer a selection of products that do not contain gluten ingredients. Please note that while we take great care in our process, all of our products are baked in the same kitchen that handles gluten, so cross-contact may occur. With that said, our products are not certified gluten-free.

Do you make nut-free or dairy free products?

Some of our items do not contain nuts or dairy, but all of our products are made in a shared kitchen where nuts, dairy, and other allergens are present. If you have a severe allergy, please reach out before ordering so we can help you make the safest choice.

Do you take custom orders?

At this time, we do not accept custom orders.We want to ensure the product we are creating for you, since each one is handcrafted, is not beyond our creative comfort level. The only exception to this would be color palettes.

How far in advance should I place my order?

For large orders, we do require a two week advance notice. during busy season or holidays, extra time is appreciated to ensure availability.

Where can I pick up my order?

Orders are available for pickup at our designated location. Exact pickup details will be confirmed when your order is placed.

Do you ship or deliver?

Currently, we offer local pickup only (and limited local delivery during certain events or holidays.) We’re not able to ship baked goods at this time due to freshness and cottage food regulations.

Are your products made under Pennsylvania Cottage Food Law?

Yes - Everything is baked in our home kitchen and fully compliant with Pennsylvania’s Cottage Food regulations. Each product is labeled with ingredients and allergens as required.

Do you offer gift packaging or seasonal boxes?

Yes! We often feature seasonal gift sets, cookie boxes, and holiday collections. Follow us on social media or check our seasonal menus to see what’s available.

Do you require a deposit?

Yes, for larger special occasion orders, we do require a 50% non-refundable deposit to secure your spot on our baking calendar. The remaining balance is due prior to scheduling the pickup/delivery date.

Can I cancel or change my special occasion order?

We understand that plans can change! Life happens! Please notify us within five (5) days with modifications to your order.

Cancellation of a small order, if made within five (5) days from scheduled pickup/delivery will be issued credit to be used for future purchases only.

Cancellation of larger orders, if paid in full at the time of purchase, will be refunded 50% of the total amount paid. Larger orders that are secured with a 50% down deposit, forfeit refund.

Please see our Terms of Service for more detailed information about order cancellations.

What forms of payment do you accept?

We accept cash, card, or electronic payment (such as Venmo,or Cash App). NO CHECKS

Why are your prices higher than what I can get in a grocery store or big-box store?

Every item we make is handcrafted from scratch using high quality ingredients, small-batch methods, and time intensive techniques that simply do not compare to mass-produced bakery items. Grocery stores and big-box retailers bake in huge volumes using industrial equipment, premixed dough’s, preservatives, and lower-cost ingredients-allowing them to keep prices low.

When you purchase from us, you’re not just buying a baked good - you’re supporting a small local business, artisan craftsmanship, and truly homemade quality product that you won’t find on a shelf.

How should I store my baked goods?

  • Cookies: Store at room temperature in an airtight container. Most cookies freeze well if not using immediately.

  • Cupcakes/Cakes: Keep cool and out of direct sunlight; refrigerate if not served within 24 hours.

  • Breads/Muffins: Store in a sealed bag or container at room temperature for up to 3 days, or freeze for longer freshness.

What if I have another question?

No problem! You can message us directly through our contact form, social media, or email. We’re always happy to help.